While maintaing the highest standards of corporate governance, we also focus on an ethical approach to business, taking into account ESG issues in key areas of our activity. Therefore, our responsibility for the environment, society and corporate governance is reflected in:
Conducting business
We develop an ethical approach to business
Code of Conduct of the Pekao Group
Corporate governance
The provisions of the Code of Conduct of the Pekao Group, apart from the obligation to act in accordance with the law, internal regulations, recommendations of supervisory authorities and generally accepted market standards, indicate the need to:
Counteracting corruption
Bank Pekao combats all forms of corruption and situations that may contribute to corruption. Employees who refuse to take part in corruptive practices or employees who disclose such practices or attempts at such practices by other persons/entities are fully protected. Moreover, the Bank does not tolerate offering, promising, demanding, giving or accepting any payments (facilitation payments) aimed at accelerating any issues by the Bank employees or other persons or entities having relationships with the Bank.
Our entity does not operate in tax havens.
Our entity does not operate in tax havens.
The Bank, in accordance with the Corruption Prevention Policy of the Bank Pekao S.A. Group, adopted the Anti-Corruption Program.
It consists of the following elements:
It consists of the following elements:
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Anti-Corruption Officer
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In the Compliance Department of Bank Pekao, an Officer for Counteracting Corruption has been appointed, to whom information about attempts at corruption or activities having signs of corruption should be reported. He is authorized to investigate suspected or actual activities bearing signs of corruption, including requesting and reviewing documents from a person suspected of corruption, and reporting such cases in accordance with the prescribed procedure.
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Whistleblowing policy
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The current Whistleblowing Policy enables the operation of safe channels for signaling practices inconsistent with applicable law, internal regulations, fraudulent or unethical practices or reasonable suspicions of their occurrence observed at the Bank, and to ensure that reported problems are accepted, analyzed and properly managed, and the reporting person in good faith will be protected from retaliation. The detection of a breach and the resulting corrective actions lead to a reduction or complete elimination of the risk of losing the Bank's reputation.
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Conflict of interest management
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The applicable conflict of interest management policy in the Pekao Group is based on the conflict of interest management methodology, which enables the identification and assessment of the risk of non-compliance related to a given conflict, the selection of appropriate measures to prevent, minimize negative effects or extinguish conflicts of interest and their monitoring. Identified types of conflicts of interest and means of managing these conflicts, which should be used by employees identifying a conflict of interest, are included in the Conflicts of Interest Matrix.
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Our employees, the most valuable capital
Information on employment structure
| Total number of employees according to the calculation methodology adopted by the Pekao Group (*) | PEKAO GROUP |
| Full-time positions | 14 324 |
| Persons | 14 842 |
| *FTPs/persons classified as active and inactive and employed for more than 0.1 full-time equivalent, excluding management boards. | |
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Human Capital Management
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The conditions of employment, work and social benefits in our Bank are regulated primarily by: the Collective Bargaining Agreement, individual employment contracts / managerial contracts, the Work Regulations and the Regulations of the Company Social Benefits Fund. Most of the companies of the Bank's Capital Group have introduced Work Regulations, Remuneration Regulations and Regulations of Company Social Funds. The key regulations concerning employment issues are:
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Work regulations
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Work Regulations of Bank Polska Kasa Opieki Spółka Akcyjna set out the organization and structure of work at Bank Pekao as well as rights and obligations of the Bank and its employees. The Work Regulations apply to all employees of Bank Pekao S.A., regardless of the nature of their work, position or basis of employment relationship.
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Compensation strategy
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The compensation strategy was developed in line with the business standards and values underlying the Bank’s mission and reflected in the internal regulations as well as it constitutes the basis for enhancing and protecting the Bank's reputation and creating long term value for all the stakeholders. The key regulation in this area is the Remuneration Policy of Bank Polska Kasa Opieki Spółka Akcyjna,
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Remuneration policy
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The Remuneration Policy of Bank Polska Kasa Opieki Spółka Akcyjna reflects the mission and values in the Bank's approach to remuneration systems. It particularly:
- defines the compensation pillars, management of its structure, corporate and organizational processes,
- confirms the compliance requirements of the compensation systems with the generally binding law,
- defines the principles of market practice monitoring, and the approach to the matter of compensation systems which guarantees the sustainability of the Bank's functioning.
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Company Collective Bargaining Agreement
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The Collective Labor Agreement sets out terms and conditions of the Bank’s HR and remuneration policy, including remuneration for the Bank’s employees and principles for awarding other work-related benefits, including, among others: principles of the HR policy, working time, principles of the remuneration policy, principles for basic pay, bonus fund, incentive award fund, bonuses, pension and annuity severance fees, gratuities connected with termination of employment for reasons independent of employees.
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Diversity and inclusion
Gender equality ensures the Bank’s employees the opportunity to manage their careers, achieve success, and assess their work on the basis of individual achievements, regardless of gender. Guidelines on gender equality apply to all HR processes and provide for:
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Prevention of mobbing and discrimination
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The Mobbing prevention policy of Bank Polska Kasa Opieki Spółka Akcyjna defines principles for the prevention of conduct and behavior considered as mobbing.The Bank shall in no way tolerate any actions or behaviour of harassment nature towards employees, and perpetrators thereof shall be immediately subjected to appropriate consequences. According to the provisions of the The Mobbing prevention policy each report is reviewed by the Anti-Mobbing Committee, a collegial body appointed by the employer to investigate complaints of mobbing.
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Health and safety at work
The Pekao Group and the Bank, as institutions aware of the responsibility for the safety and health protection of employees. The basic regulations in the area of Employee safety are the Principles of Occupational Health and Safety and Fire Protection and the Bank Pekao S.A. Group Policy on Occupational Health and Safety. They oblige the employer to:
Bank Pekao offers medical care to all employees of the Bank, provided from April 2020 by PZU Zdrowie. At the same time, The Bank, in cooperation with a company providing medical services, organizes additional initiatives:
- Flu vaccinations or additional preventive screenings.
- The “Take Health by the Horns” program motivating employees to be physically active, eat right, undertake stress management and preventive care continued.
- The “MiLOVE running with Bison” campaign - during which the “virtual” miles collected by employees during walks, runs, or bike rides were used for a good cause.
- "12 Step Stress Reduction Program", based on mindfulness exercises.
- Preventive campaign conducted with PZU Zdrowie doctors.
Development of innovation
The number of initiatives related to the digitization of organizations requires continuous monitoring of the innovation market, cooperation with fintechs and testing of solutions that are in the implementation phase. Bank Pekao’s Innovation Laboratory, established for these tasks, focuses on: designing innovations, partnership in innovation, building an innovation culture, research and development. The aim of the Laboratory is to create modern banking and adapt products and services to customer expectations. Both market and non-industry practices are in use, as well as trend research, crowdsourced ideas and technologies provided by startups.
Innovation Laboratory initiatives:
Innovation Laboratory initiatives:
Cooperation with universities
A focus on cooperation, exchange of information and experience between the organization and the academic world is an important area of the Bank’s activities. This is served by cooperation with the country’s leading universities, including through presence at events such as the Career Days of the Faculty of Management at the University of Warsaw and the Warsaw School of Economics in Warsaw, Week with SGH Career Advisors, the Job Fair of the Polish-Japanese Academy of Computer Technology, the IT Job Fair at the Military University of Technology, the Engineering Job Fair and Absolvent Talent Days.